FAQ

Tube life will depend on several parameters: product type, how the product is installed, loudspeaker efficiency, room size and acoustic damping, listening habits or average sound pressure levels, A.C. line stability and purity, manufacturing conditions, and other circumstances. Recommended tube replacement intervals:
Preamplifiers & Source Components:
Small signal tubes last up to 4,000 hours, regulator (large power) tubes last up to 2,000 hours.

Power Amplifiers:

Output tubes last up to 2,000 hours, with the exception of KT150s, which last up to 3,000 hours
Note: Near the end of the tubes sonic life, ageing vacuum tubes may degrade the sonic character of the product(s) they are used in. Make sure to replace your tubes before outright failure occurs. We stock vacuum tubes and match sets to the specifications of each model. Lansing Audio tubes undergo thorough testing prior to being selected for use in our equipment. To order replacement tubes please contact your local dealer or send us a message at https://lansingaudio.com/pages/contact for pricing information.

A number of user-installable parts are available from Lansing Audio. Tubes, manuals, fuses, top covers, power cables, and other parts are available to owners. Please contact your dealer or email lansingaudio@gmail.com to inquire.

Note – Electronic components, service documentation/schematics, and internal parts are only available to Authorized Lansing Audio Service Technicians.

Lansing Audio can service most of the models produced in our nearly 20-year history. In-house repairs are performed by our skilled authorized service technicians, who have a comprehensive knowledge of Lansing Audio products. Our rigorous repair process ensures that repaired products meet or exceed their original published specifications.

Due to the complexity of servicing these sophisticated electronic instruments, we are not able to provide repair quotes before fully diagnosing the equipment in question.

SE updates in North America must be made at our facility. When a unit (or monoblock pair) is received for the update, it undergoes a comprehensive checkup that is handled with great care:
• The unit is partially disassembled
• The SE updates are installed
• The unit is reassembled and new tubes are installed as appropriate
• Each unit is bench tested
• Burned in for two days
• Bench tested again
• Listed to in a reference system before it is packed and returned to the owner
SE products updated by Lansing Audio will also receive a one-year warranty, 90-day on tubes.

If you are interested in having your Reference amp updated please contact your Lansing Audio dealer or lansingaudio@gmail.com for pricing information.

To be notified when updates become available for your current or legacy Lansing Audio equipment, subscribe to our newsletter. Note – For amplifier updates owners will receive the complete new tube set as part of the SE update.

Only units in good working order can be updated. Any functional problems need to be addressed before the update can be performed.

Yes, we do have replacement remote controls for many of our past and current models. If you are interested please contact your Audio Research dealer or send us a message at lansingaudio@gmail.com for pricing information.