Refunds and Replacements

Return Policy:
The following Returns policy applies to purchases made directly from our online store.

Free Returns:

We will gladly exchange your product or give you a full refund within 30 days of purchase. We will even pay to have the product shipped back. There is absolutely no risk to you.

Buy with confidence. Your satisfaction is 100% guaranteed!

If you are not completely satisfied with your purchase then please contact us. We will gladly exchange your product or give you a refund. We will even pay to have the

Lansing Audio INC Customer Support Return and Exchange Policies

When you receive your order, please inspect all packages for manuals any applicable accessories for the product(s) ordered. If the merchandise is not being installed right away, please power up or play the merchandise. Please be sure to save the box, and the shipping carton and its packing material, in the unlikely event that you’ll need it for a return shipment.

If you require any assistance, please send an e-mail and provide the order confirmation number with a brief explanation of your issue.

Return and Exchange Policies:

A return authorization is required for any exchange or refund. Any product shipped to us without a return authorization will be returned to the customer at his or her expense.

We will issue a refund or exchange as long as the request is made within 30 days of the shipping date, the merchandise is returned in the same condition as it was when shipped, and is received in the original packing material and with all of its accessories . The merchandise returned will be inspected when it arrives at the warehouse and you will be charged for anything missing.

Note: Errors or oversights when placing orders (wrong model, size, feature, color, unit of measure [each, single, pair, system), or mismatched left or right speakers are the sole responsibility of the customer who accepts all associated expenses.

To Return or Exchange a Product:

Lansing Audio Company™
89 Tan Chanh Hiep-08 Street,
Tan Chanh Hiep Wards,
Ho Chi Minh City, Vietnam 84000
Phone : +84948822866
Email :

Note: We cannot be responsible for e-mail or mailing addresses that are incorrect, changed, filtered, unread or no longer valid.